Glimpse the joy of real travelers here
Nice
Very Nice. Good Journey and also the service.
Overnight trip to Lao Cai to get to Sapa
Best way to get too and arrive at Lao Cai. Had a comfortable carriage with a good nights sleep. Enjoyed the light refreshments before starting our journey and the opportunity to have a wake up coffee before arriving at our destination
Brilliant experience
We loved our experience with Chapa. We changed our booking with no problems within minutes online. The Chapa lounge in Lau Cai was so handy, as we arrived early so left our bags and had a look around the town which we loved. We didn't realize dinner was prepared for us until we returned back, they had set a table for us but we had dinner out, felt bad and I guess we must have missed this bit of information. Having a shower was brilliant, again I didn't realize there was towels available until.I saw other people getting them but it was so nivlce to get on the train all clean ready to settle down. One suggestion I would have us for the.morning coffee to be free, and perhaps save money on all.of the snack offered on arrival. Would recommend this train ride to everyone I know. Thanks Chapa.
Lao cai to Hanoi return
The Chapa Express service was even better than expected. The rooms were nice and clean and comfortable and they gave us food and drinks. The lounge in lao cai was very nice also making the trip very comfortable
Comfortable and on time
Very nice experience. We slept very well
Sa a to Ha Noi
Lounge service at Lao Cai, with toilet/ shower and food services was a great way to wait for the overnight train. Snacks and water provided on the train. Slept better than we thought we would. Was a great way to travel.
Clean and comfortable
Travelled from Lao Cai to Hanoi. Easy to find the waiting lounge, board and disembark. Helpful staff, good service throughout journey, not intrusive during sleeping time. Toilets kept clean throughout the trip. Clean cabin and comfortable bed, although if you're taller it's tight - I'm 190cm and head and feet touched the walls, such is life. To the people the comment on train noise and motion- it's a train. We thought it was a good experience and a convenient way to travel overnight. We've used several private cars in Vietnam and safe driving is extremely hard to find, no such issues using the train. Would recommend.
Fantastic adventure
Great hospitality and an overall wonderful experience.
Nice surprise
Very pleasantly suprised. After all the horror stories about night trains, I have to say I was positively surprised. The noise was bearable, we could have a normal sleep. The cabins are not too big, but comfy enought for the night. Luggages can be placed under the beds, the bedding was clean. The Chapa Lounge was a nice extra before boarding - we could take a shower and have some dinner, which came in handy after a whole day trekking in Sapa.
Great service, but long waiting time
The service was great, beds okay (could be cleaner). Quite unhappy: We chose the early train (21:35) to be early in SaPa, but we waited 45 minutes for the transfer bus from Lao Cai station to Sapa because it waited for the second train arriving at 6 am. That means we could also have taken the later train without waiting. We there request a refund.